469-521-9511

Fast, Local
Damage Restoration

When water, fire, or mold disrupts your home, you need a team that shows up fast, communicates clearly, and restores your property the right way — the first time.  Veteran led.  Customer focused.

We are insurance claim specialists

Why homeowners choose
Veteran Restoration

Restoration isn’t just about removing water or cleaning soot. It’s about restoring normal life. We built our company on Marine Corps principles — discipline, honesty, service, and accountability — and we bring those values to every job.

Locally Owned. Veteran Led. Mission Driven.

We’re not a franchise, and we’re not a call center. We’re a North Texas, Frisco based,  restoration team that lives here, works here, and serves homeowners here. 

  • Immediate response — day or night.
  • Clear upfront communication with no surprises.
  • Certified technicians using commercial-grade drying and remediation equipment.
  • Respect for your home — from cleanup to final walkthrough.
  • Insurance claim support to take the stress off your plate.

When disaster hits, we show up ready to work.

Years Established

Completed Projects

What to expect, Step by Step

Step 1: Call Us
As soon as you notice damage, give us a call. We’re available 24/7 and can dispatch a team quickly to assess the situation and prevent further loss.

Step 2: On-Site Inspection & Assessment
We arrive promptly, evaluate the damage, identify safety concerns, and determine the best course of action.

Step 3: Immediate Mitigation
We stop the source of the problem, remove damaged materials if necessary, and begin professional drying, cleaning, or stabilization to protect your home.

Step 4: Documentation & Insurance Support
We document the damage thoroughly and help guide you through the insurance process so there are no surprises.

Step 5: Repair & Restoration
Once the property is stabilized, we coordinate the repairs needed to restore your home properly—not just quickly.

Step 6: Life Returns to Normal
The damage is gone, the stress is behind you, and your home is safe, clean, and comfortable again.

Steve Gern, CEO

My military service instilled in me the importance of trust, responsibility, and doing the job right the first time. Those values shape how we communicate, follow through, and care for every home we’re trusted with at Veteran Restoration.

Deductible Financing Available

We’ve Been Restoring For Over 10 Years

We know that property damage is disruptive and stressful. Our process is designed to bring clarity, speed, and peace of mind from the first call to the final walkthrough.

It starts with a simple phone call. From there, we respond quickly, assess the damage, and take immediate steps to prevent further problems. We handle mitigation, drying, documentation, and repairs while keeping you informed every step of the way. We also work directly with insurance when needed.

The end result?
Your home is restored, the damage is behind you, and life returns to normal.

Call today For a free damage assessment:

(469) 521-9511

F.A.Q.

Why choose Veteran Restoration instead of a large national restoration chain?

Local, independent restoration companies like Veteran Restoration provide direct, experienced oversight on every job. With over a decade of hands-on restoration and insurance experience, our team is personally involved from start to finish. Unlike large chains that often rely on standardized processes and changing crews, we focus on accountability, proper restoration, and personalized service — because our reputation is built right here in the community.

What should I do immediately after discovering water damage?

If it’s safe to do so:

  • Shut off the water source

  • Turn off electricity in affected areas

  • Avoid standing water

  • Do not attempt to remove flooring or drywall yourself

Then call Veteran Restoration right away. Early action can significantly reduce repair costs and prevent secondary damage.

Do you work with insurance companies?

Yes. We work with all major insurance carriers and help guide homeowners through the claims process. We provide:

  • Detailed damage documentation

  • Moisture readings

  • Photos and reports insurers require

Our role is to make the process as smooth and stress-free as possible while advocating for proper restoration.

Will my homeowners insurance cover water damage?

Coverage depends on the source of the water and your specific policy. Sudden events like burst pipes or appliance failures are often covered, while long-term leaks or lack of maintenance may not be.

We recommend filing a claim as soon as possible and allowing a professional assessment to support your coverage.

How long does water damage restoration take?

Most drying projects take 3–5 days, depending on:

  • Amount of water involved

  • Materials affected

  • Humidity and airflow conditions

Repairs and rebuild timelines vary, but proper drying is never rushed — incomplete drying can cause future problems.

Can water damage lead to mold?

Yes. Mold can begin growing within 24–48 hours if moisture is not properly removed. That’s why professional drying and moisture monitoring are critical after any water intrusion.

If mold is suspected, we can identify the issue and recommend the appropriate remediation steps.

Will you need to remove drywall or flooring?

Sometimes. Materials that are saturated beyond recovery may need to be removed to prevent mold and structural damage. We always explain what is necessary and why before moving forward.

How much does water damage restoration cost?

Costs vary based on:

  • Severity of damage

  • Size of affected area

  • Required equipment and labor

We provide clear estimates and work directly with insurance when applicable to minimize out-of-pocket expenses.

Customer Testimonials

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Roberto Minuta profile picture
Roberto Minuta
11 October 2025
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Veteran Restoration was a pleasure to deal with! The response time was immediate and water mitigation began within hours of my call. They were a one stop shop, handling the claim, demo, rebuild and dealing with the insurance adjuster. I would highly recommend this company to anyone in need of their services.
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Trevor Stringer profile picture
Trevor Stringer
2 July 2025
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Excellent customer service experience with these guys helped me out last minute. With some dry wall water damage. Excellent to work with
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John Stewart profile picture
John Stewart
27 January 2025
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Steven was great at communicating with us and getting us scheduled promptly to assess our water leak. He is very professional, knowledgeable, and honest. Definitely recommend!
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Kevin Stone profile picture
Kevin Stone
29 July 2024
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When our home flooded, Veteran Restoration was there within a few hours and worked tirelessly for over a week to dry our home out. They found all the wet areas through their careful demolition, then made sure it was all dry. They were excellent to work with, always on time and professional. We strongly recommend Veteran Restoration
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John Sayre profile picture
John Sayre
5 June 2024
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I highly recommend this Veteran owned company. We had a condensation issue on the 11 A/C vents in our house. They removed, cleaned and treated the drywall and it looks like new. Very pleasant experience ☺️
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Adam Lowery profile picture
Adam Lowery
13 March 2023
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The last bad storm that blew through the area ended up ripping off some of my shingles allowing water to seep into my bathroom causing water damage to the ceiling. I called Steve immediately to see if he could help me out. Steve along with his crew was at my home within an house assessing and fixing my problem. Steve personally followed up to make sure I was pleased with the service. Veteran Restoration is a top notch company. They aren’t some type of fly by night company. They are the real deal and they really care. I am behind pleased with the level of professionalism and character. If I have any needs in the future no doubt I will be calling them!!!
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Thomas Weldon profile picture
Thomas Weldon
18 October 2022
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Veterans Restoration came to our rescue after Hurricane Ian in Fort Myers, Florida. We were at a loss about what to do. When we met the owner of Veteran we were immediately comfortable with the company and their plans to dry our house. It was a big job- lots of water. Within 3 days after job commencement they were putting in the fans for drying. We now have a dry house and can commence reconstruction. The entire Veteran team of 10+ worked together to save what we could and carried out what we couldn’t save all while doing the prep for drying. The technology they use and their ability to work with insurance company was amazing and put our minds at ease. They even provided assistance to the contractor for the rebuild and worked with the insurance adjuster. Thanks to all on the Veteran team.
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George Harper profile picture
George Harper
12 October 2022
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When the big names were nowhere to be found, Veterans Restoration came all the way from Texas to my rescue. Hurricane Ian flooded my house and Jeeps. I was totally overwhelmed. Steve, Mike and their crew came in and sprang into action. I am so thankful for their incredibly professional and fast help!
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Josh Sonnier profile picture
Josh Sonnier
6 May 2021
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I was hit hard by Hurricane Laura. After cleaning up most of the debris, a friend suggested I contact Steve at Veteran Restoration. Steve drove all the way down from Dallas, helped finish tarping up my roof which he didn't have to do, and went to work quickly doing demo, drying and dehumidifying, and finally spraying antimicrobial on my home. The work they had done was extremely thorough, efficient, and professional. Then, a second hurricane, Hurricane Delta hit. Without hesitation, the team was back in action drying my home again.Their dedication in the Cameron Parish and Lake Charles, Louisiana areas was remarkable. In the end, with the estimates they wrote, we were able to max out our insurance claim and build much stronger than before. They stayed in contact, pushing the insurance company to pay out the ENTIRE TIME until it happened. If you have water damage from a broken line or a major storm, do yourself a favor and eliminate any hassle with insurance. Use this business and it will be much easier and save you a ton of headache. I heard many people say they don't need it and just dried their houses with fans, and now have mold inside their walls. Many thanks to Steve, Sean, and the Veteran Restoration team for saving my home and my sanity.