water damage restoration
Water emergencies rarely wait for a convenient time — and neither do we. Whether you’re dealing with a burst pipe, a roof leak, or unexpected flooding, our certified technicians arrive quickly to extract water, prevent mold, and protect your home from further damage.
Fast response
Immediate response and service in under 1 hour.
Proven Process
We are licensed and insured experts who use our experience to your advantage.
Insurance Claim Specialists
We have over 10 years of experience working with your insurance company to make sure you get things back to normal.
Immediate Water Extraction + Drying
We use commercial-grade pumps, extractors, air movers, and dehumidifiers to remove water and dry structural materials quickly. The faster we respond, the less damage your home suffers.
Mold Prevention + Sanitization
Standing water leads to mold growth within 24–48 hours. We disinfect affected areas and take steps to prevent microbial spread.
Structural Drying + Moisture Monitoring
Drywall, flooring, insulation, cabinetry — we dry materials thoroughly or remove them if necessary. We use meters and thermal imaging to track moisture until the structure is fully dry.
Repairs + reconstruction
From drywall to flooring to paint, we handle every phase of restoring your home to pre-loss condition.
Professional + Experienced service
With over a decade of experience in the water damage repair and reconstruction industry, we’ve seen it all and know how to help you through the process.
Insurance Claims Assistance
We document damage, communicate with your adjuster, and help streamline your claim so your restoration moves faster and smoother.
CUSTOMER REVIEWS
Our Process
We know that property damage is disruptive and stressful. Our process is designed to bring clarity, speed, and peace of mind from the first call to the final walkthrough.
It starts with a simple phone call. From there, we respond quickly, assess the damage, and take immediate steps to prevent further problems. We handle mitigation, drying, documentation, and repairs while keeping you informed every step of the way. We also work directly with insurance when needed.
The end result?
Your home is restored, the damage is behind you, and life returns to normal.
Schedule a free water damage assessment:
(469) 521-9511
What to expect, Step by Step
Step 1: Call Us
As soon as you notice damage, give us a call. We’re available 24/7 and can dispatch a team quickly to assess the situation and prevent further loss.
Step 2: On-Site Inspection & Assessment
We arrive promptly, evaluate the damage, identify safety concerns, and determine the best course of action.
Step 3: Immediate Mitigation
We stop the source of the problem, remove damaged materials if necessary, and begin professional drying, cleaning, or stabilization to protect your home.
Step 4: Documentation & Insurance Support
We document the damage thoroughly and help guide you through the insurance process so there are no surprises.
Step 5: Repair & Restoration
Once the property is stabilized, we coordinate the repairs needed to restore your home properly—not just quickly.
Step 6: Life Returns to Normal
The damage is gone, the stress is behind you, and your home is safe, clean, and comfortable again.
Steve Gern, CEO
My military service instilled in me the importance of trust, responsibility, and doing the job right the first time. Those values shape how we communicate, follow through, and care for every home we’re trusted with at Veteran Restoration.
We are insurance claim specialists
Deductible Financing Available
F.A.Q.
Why choose Veteran Restoration instead of a large national restoration chain?
Local, independent restoration companies like Veteran Restoration provide direct, experienced oversight on every job. With over a decade of hands-on restoration and insurance experience, our team is personally involved from start to finish. Unlike large chains that often rely on standardized processes and changing crews, we focus on accountability, proper restoration, and personalized service — because our reputation is built right here in the community.
What should I do immediately after discovering water damage?
If it’s safe to do so:
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Shut off the water source
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Turn off electricity in affected areas
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Avoid standing water
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Do not attempt to remove flooring or drywall yourself
Then call Veteran Restoration right away. Early action can significantly reduce repair costs and prevent secondary damage.
Do you work with insurance companies?
Yes. We work with all major insurance carriers and help guide homeowners through the claims process. We provide:
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Detailed damage documentation
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Moisture readings
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Photos and reports insurers require
Our role is to make the process as smooth and stress-free as possible while advocating for proper restoration.
Will my homeowners insurance cover water damage?
Coverage depends on the source of the water and your specific policy. Sudden events like burst pipes or appliance failures are often covered, while long-term leaks or lack of maintenance may not be.
We recommend filing a claim as soon as possible and allowing a professional assessment to support your coverage.
How long does water damage restoration take?
Most drying projects take 3–5 days, depending on:
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Amount of water involved
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Materials affected
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Humidity and airflow conditions
Repairs and rebuild timelines vary, but proper drying is never rushed — incomplete drying can cause future problems.
Can water damage lead to mold?
Yes. Mold can begin growing within 24–48 hours if moisture is not properly removed. That’s why professional drying and moisture monitoring are critical after any water intrusion.
If mold is suspected, we can identify the issue and recommend the appropriate remediation steps.
Will you need to remove drywall or flooring?
Sometimes. Materials that are saturated beyond recovery may need to be removed to prevent mold and structural damage. We always explain what is necessary and why before moving forward.
How much does water damage restoration cost?
Costs vary based on:
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Severity of damage
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Size of affected area
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Required equipment and labor
We provide clear estimates and work directly with insurance when applicable to minimize out-of-pocket expenses.